If your device stopped working after getting wet or isn't working after being submerged in water but no damage is visible, try these steps:
- Put your device into a bowl of dry rice for 24 hours. This will extract any moisture that remains inside the device.
- After your device has been in rice for 24 hours, put it on the charger and see if the Green LED light is on. A constant light indicates charging.
- If your device is charging (constant green light) take it off the charger. The device should restart automatically.
- If your device still doesn't work, please submit your request.