In some cases your Everion may not update at the first attempt. If you can't update your Everion and you see any kind of error message in the app, try the following steps to resolve the problem:
- Reset your device using the instructions in "How to perform a reset"
- Wait until the device turned on automatically
- Put your device on the charger and try to install the firmware update again
If you need any further assistance, please submit your request